Best Price Moving And Storage
Write a Review3912 West Mclean
Chicago, IL 60647
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Phone Number: 773.545.4774
Fax Number: 773.545.4979
Licenses:
US DOT # 693651
MC- ICC # 321559
Latest Reviews for Best Price Moving And Storage
Furniture arrived wet/moldy & had been a home for rodents!
Mover reviewed by Debbie D on 08/19/08
Not only did this company tell me my stuff would be delivered withing 9 days to my new location (lie), they never told me it would sit in storage for 2 weeks, where my oak desk and cherry armorie sat in wetness and molded. The horror: About half way through the unloading, I noticed my leather chair was wet, then a couple of boxes were wet. When I said something to the driver, he immediately said "not from my truck, had to be from the storage facility." (where it should have never been to begin with). At this point I am looking closely at everything, so when he brought in my computer desk I noticed immediately that the bottom was wet with mold covering the side, front, & inside of the desk. Next came the base to my armorie that was also wet & moldy, and when they cut the tape & blanket away, it was full of nut shells where an animal/rodent had been living! DISGUSTING!! That's when I lost it. Of course my stuff was delivered on a Saturday, so I could not reach anyone at BP. I left a frantic message, and of course my call was never returned. I now have furniture with THOUSANDS of dollars worth of damage. I have several end tables with mold, scratches, and gouges. My dining room table came in covered in a film of oil/grease, my freezer arrived with the inside completely covered in mold. My water cooler is completely yellow and discolored. My once perfect furniture is now junk and I'm sure I have a long road ahead of me to have it fixed/replaced & a fight with BP to pay for the damage they caused.
Late delivery, furniture broken, contract different from verbal agreement
Mover reviewed by Audrey on 08/13/08
What ever you do please don't use Best Price Moving, this has been the most horrendous experience I've encounter in my life. It started when I was guaranteed my overage for the same amount, well when the guys who barely spoke English arrived it was totally different, and to my surprise it was an additional amount for more than 24 stairs. The owner waived that cost and once I showed her the original quote she had to honor the per pound rate. My furniture was to be delivered on 8/9/08 I didn't received until 8/13/08 and my dresser was broken. Once they have your business and money they are not interested in dealing with you any further. I was also told they don't contract out well my move was contracted out to another moving company. I was also told by the manager I could pay my balance by credit card, well of course that changed with the movers arrived. DO NOT USE THIS COMPANY !!!!!!!!!!!
Best Estimate not final price
Mover reviewed by YVONNE on 08/12/08
Late pick up late delivery, broken furniture, missing hardware, furniture can't be reassembled, disinterested customer service. Once they get you to sign on they shirk their responsibility. Choose these guys?? BAD MOVE
Best Price...what a crock
Mover reviewed by Amy on 07/29/08
This was the worse moving experience ever. The movers were 2 hours late on delivery but charged me 300.00 because they didn't start on time (go figure) overcharged me stating because I had 1 flight of stairs and according to Best Price policy one flight if stairs is free of charge! They over charged me by 600.00, had me pay in cash and tried not to give me a receipt stating it would be ok. The one dude asked for a tip, many items were broken and I never even got my coffee table. Many boxes had water damage and when I called them about the over pricing, they kept transferring me to the Claims department who told me to file a complaint, which I did and they only told me I could have 37.00 for my damages totally ignoring the fact that my entire complaint was the over charged scam and not the damaged items. All I know is I will never be using a moving company again after this...and for all you single ladies out there moving..MAKE SURE YOU HAVE A WITNESS WHEN HANDING OVER THE MONEY AND GETTING THE RECEIPT. These guys are con artist and I hope they get caught
Worst mover I have ever used!
Mover reviewed by Rebecca Knox on 07/27/08
Best Price requested to pick up my move a day early and that was well over a month ago and I am still waiting on my furniture. Gabe my sales person totally misrepresented the company and how the delivery system works. I have left numerous messages and no one has had the courtesy to call me back. I hope that all of my items show up when they do get here. Either way I am going to sue for monetary restitution for living on an air mattress for over a month. I could have stayed in my home state and kept working had I known it was going to take this long. Gabe in sales told me that my furniture would arrive 7-10 days after pick up and on the email estimate it said fuel fees were included. Now they want extra for fuel and Gabe also did not tell me that there was a minimum weight, I only had 1660 Lbs and I am paying for 2000 Lbs. I am VERY UNHAPPY and I will make sure that everyone knows how badly this moving company does business! Look for this case on TV because I want them exposed!
ripped off never got my stuff.
Mover reviewed by marianne villhardt on 07/07/08
stay away from nationwide relocation in Florida and best price moving and storage of Illinois. low balled estimate, tried to say it weighed 3000 pounds more, didn't get the so called re-weigh with me witnessing, and some guy from anthem claim management called and demanded i wire transfer them money to get my stuff, without even seeing it. file complaint with dot, better business bureau, 3 police reports in three different state's, now i'm filing a complaint with the attorney general in Illinois. stay away. and whoever the idiot is that posted the five star rating saying a Brian came out to there home. your high no one comes out it's all done over the phone and the internet. hey go look on ripoff.com about these companies the stories get worse.I am also filing an internet fraud complaint. the dot is a joke these guys shouldn't even have a license. stay far far away.
Stay away, this Moving Company is a joke!!
Mover reviewed by Justin on 06/05/08
This moving company is such a joke...Worst moving experience ever. Over priced for the amount of work they put in. I had a delayed pickup, my things sat in storage for a month and many items damaged, and of course a delayed delivery. Never received any copies of weights like both Nationwide Relocation (the joke moving company we payed to contract Best Price) and Best Price told we would receive. "We were overweight." Their customer service was terrible and the movers were the most unprofessional and useless people I have ever been around. I would have been better off doing it myself - I would have saved money and most importantly saved time! I can't believe they are still in business because they should not be!! Anyone reading this. Check back in a few days.....They will have someone from their business posted a 5 star report after mine. They do this on all reviews - pretty sad they have to pay someone to monitor their business via web and post positive lies!!
Good Customer Service, Poor Results
Mover reviewed by Anonymous on 03/13/08
This moving company was friendly over the phone and in person. They had to come back to finish our move-what an inconvenience. The movers lost several pieces, and broke or damaged more than they lost. I would not recommend this moving company.
Praise Be
Mover reviewed by Moses on 10/31/07
Thank God for finding me Best Price Moving! They definitely had the lowest price, and gave me the most helpful information. Gabe Toress explained to me how to look up companies through Safersys.org, Protectyourmov.gov, and the MFCSA. He was very informative and polite. I would recommend anyone to check out Best Price Moving & Storage. PS. Looking at the recent review, i notice the name is Topsy Kret. I found no originality in the name besides the fact they may be obsessed with Jim Carey and watch the movie "23" many times. Topsy Kret is normally spell Top Secret. Sounds it out. It sounds looks like a real name, but you can tell someone is bashing this company for a job they could not get. To all Moving Companies, grow up and find God soon.
HORROR STORY!!!
Mover reviewed by Topsy Kret on 10/25/07
all i can say is this, stay away!! the actual movers were wonderful but even their positive attitudes couldn't help the fact I had been ripped off and lied to by the sales. My husband wanted the cheapest price, and we got what we paid for!!! The salesman Brian promised me they would disassemble everything, including my sons backyard play pen but failed to tell anyone in the company i had it. When i told the salesman that everyone else was quoting me higher weight, he assured me they were wrong, he was the best and the most professional. 2000lbs overweight, and he says hes the best. Delivery was longer then i thought but reasonable. It was the sales that got me. Wrong weight, told me free packing with bubble wrap tape and all, paid 900 and then when I called Brian on the day of the move, he put me on hold and made other people tell me he was in a meeting. Hours later he told me they had my stuff and I was not allowed to move with anyone else. BEWARE!!!! I was stupid and didn't read the laws, WHICH THEY NEVER GAVE ME A COPY OF!! The movers were kind but the office and sales made me feel terrible. I am filing with the DOT because they did not give me a reweigh and demanded the full balance and not 100%. SCAMMERS!!!
Wonderful Customer Relations
Mover reviewed by Anthony on 10/23/07
What can I say about Best Price beside that they were the best price? It started with Brian coming to my condo to do an onsite survey. He showed up in a pink shirt, I wasn’t sure if it was him or some guy trying to sell me insurance. Brian was very professional and answered all my questions. He told me about U-Haul to get my materials for a cheaper price. I am not cheap. I want the best! I wanted custom boxing for my cloths that require hangers, my children’s clothes in Wardrobe boxes, my wife’s wedding dress in its own box, and my 52’ Flat screen to not get cracked or broken. I was paying for full service packing, but I needed boxes, for my wife’s unmentionables. I do not want movers going through things that are only for my eyes. Brian had a great personality and we got off to a great start. He took the onsite survey, told me what needs to be packed, and told me a rough weight he believes the items weight. He later got to his office and faxed me a descent price quote. He also faxed me information on Moving Insurance and Map Quests directions to his warehouse. I went to the warehouse where I was given a tour, and actually watch the movers break down the loads for a bigger truck. I was very impressed, and gave me deposit on the spot. Two days before my move date, I saw Brian pull up to my building in a red SUV, and proceeded to deliver me my boxes for my wife’s belongings. That is wonderful customer service. I do recommend Best Price Moving & Storage for everyone’s moving needs.
Finally decided on a mover
Mover reviewed by Wheeler on 10/22/07
So, when faced with the task of choosing a mover I must admit this is a difficult task. I was choosing between to local movers here in Chicago IL ASAP VAN LINES and Best Price Moving. I decided to choose Best Price when I discovered that ASAP Van lines falsifies the weights of the customers and ripping them off according to a legit website called the consumerist. Here is the link check it out for yourself at http://consumerist.com/consumer/moving/asap-van-lines-dispute-resolved-in-favor-of-consumer-266268.php Upon that I decided to choose Best Price when they provided me with a guaranteed estimate in my home. I would suggest these guys to anyone and they are coming here to pickup my shipment tomorrow. I am so excited I would suggest there service to anyone in the Chicago Area. Sincerely, A satisfied customer!