Mover Reviews

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Hercules Movers

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1576 Hart St.
Rahway, NJ 07065

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Phone Number: 201-770-1990
Fax Number: 732-396-8858
Toll Free: 866-770-1990
Licenses:
PC00817/T35226
US DOT # 929343


Latest Reviews for Hercules Movers

Avoid 1st Choice (Hurcules)Overall Rating
Mover reviewed by Doug on 10/07/08

I used 1st Choice, they were the most affordable from Seattle, WA to Ashburn, VA. 1st Choice quoted me $1300 for my move and called that a "binding quote.” I asked the associate that gave me the quote if there were any hidden charges or fees. She said that no. I asked if I should get an in home estimate and she said that doing one over the phone is normal; each move is based on weight and if my weight is accurate, there would be no additional cost. We discussed how the apartment is accessed and I told her there is a parking garage, an elevator and 1 stairway. On moving day. I had 1st Choice coming to pick up my belongings and then I was scheduled to depart on the 3000 mile drive in my car. When the movers arrived they charged me an $500 to move my items from the apartment down to the truck. I told them that was not on the quote. They told me that it they were charging me per foot of distance that they had to move the items and $75 for the elevator. They had me over a barrel so I was forced to pay. Delivery day. I had told 1st Choice how the new apartment was accessed. There is a gate to the complex. I got a call that informs me the driver will call one hour prior to delivery. Instead, the driver calls and informs me that he has already been to the complex and can't get in the gate. I had already checked with my property manager and they assured me that they have 53' semi trucks in and out of the complex every day. I told this to the driver and he again informed me that it can't be done and he was on his way in a smaller truck, that would cost me $300. I argued with the dispatcher and he finally offered to pay for 1/2 the cost of the truck. Again, I paid... they had my stuff, I had no choice. Long story short, 1st Choice didn't come close to satisfying the terms of our agreement. They charged me a total of $2150 rather than the $1300 they quoted. To this day I am awaiting response as to a missing article and how to ship them back a box that is someone elses.